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What should you do if your Brownsville home alarm system goes off?

July 03, 2023
Home security alarm notification on smartphone.

Your home security system protects your residence – and your family members – against the multitude of risks you could experience, like burglary, fire, and flooding. Although your home might be ready, that doesn’t automatically mean you are. Do you have a good idea of what to do if your Brownsville home alarm system goes off? The sound of an alarm is likely to be shocking, disorienting, and may incite panic. Your best option is to stay composed and abide by these simple tips.

Actions to Take If Your Home Alarm System In Brownsville Sounds

It’s a situation nobody desires to face, but it’s also why you ordered a home alarm system from the outset. You’re roused from a deep sleep with the distinct blaring of an alarm after a security sensor has been triggered. Now what is your next move?

  1. Stay calm. This is simple to say but harder to accomplish when your home security alarm is ringing loudly, and your heart is pounding. But keeping yourself calm is the best way to appraise what is happening. Avoid the urge of trying to manage the emergency alone instead let your monitoring experts and first responders do their job.
  2. Protect your family. Your main focus should be your family and getting them out of harm’s way. In the event of a intrusion, this might mean proceeding to an appointed safe zone as far from entrances as possible. There’s a good chance that your alarm may have deterred the trespasser, but it’s always wiser to be safe than sorry. If there’s smoke or a blaze, please vacate your home immediately.
  3. Grab your phone. These days, the majority of homeowners carry their phones constantly with them, but you may forget to pick it up during a crisis. It’s a good thing to have. You’ll have the opportunity to stay connected with your monitoring specialists and get alerts through your home security app.

Connect With Your Round-the-clock Monitoring Specialists

Any time your home alarm system in Brownsville goes off, your 24/7 monitoring specialists will instantly act. The first move is to confirm your alarm, and that means reaching out to you. The guideline they abide by depends on the sort of emergency. For instance, when a medical emergency is initiated, a single attempt will be made to contact you before first responders are deployed. If you’re dealing with a break-in - the most frequent type of alarm - a monitoring agent will abide by these guidelines to contact you:

  • An attempt will be made to contact you via the command hub. You will usually be required to supply a passcode.
  • If that is not successful, a call is attempted to your principal contact number.
  • A second number or your primary contact person is tried next.
  • If you still can’t be reached, nearby police officers are deployed.
  • Your monitoring professionals will attempt to reach you again once emergency personnel are contacted.

If you're not in a situation where you can communicate with monitoring agents, don’t fret. Support will still be dispatched even when you're unable to substantiate the emergency.

Get protection for any situation with a Vivint home alarm system in Brownsville

Stay ready for any emergency with a contemporary home alarm system in Brownsville from Vivint. Dial (956) 948-3547 to start the customization of your property’s protection today.